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Privacy Notice

CUSTOMER PROTECTION

We are committed to protecting your privacy. We will never collect sensitive information about you without your explicit consent.

YOUR PERSONAL INFORMATION

We collect information about you for three main reasons:

i) To process your order,
ii) To make available the products and services you want, and
iii) To provide you with the most efficient and effective service possible.

We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our 

website and which you request.

The type of information we will collect about you includes:- your name, your address, your shoe size, your e-mail address, your age, your phone number 

and your sex. Please note that some of these fields are optional.

Further, we will use the information you provide to:

- Administer your account with us;
- Verify and carry out financial transactions in relation to payments;
- Improve the layout and/or content of the pages of our website and customise them for users;
- Identify visitors to our website;
- Carry out research on our users' demographics and tracking of sales data;
- With your consent upon registering with us, send you information we think you may find useful or which you have requested from us, including 

information about our products and services (or those of carefully selected third parties), provided you have indicated that you do not object to being 

contacted for these purposes.

Subject to obtaining your consent we may contact you by telephone or text on the telephone numbers you have provided or by email with details of other 

products, and services or competitions or charitable fundraising. If you prefer not to receive any marketing communications from us, you can opt out at 

any time.

At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes. You can opt-out any time by emailing our 

customer service team ; or by following the instructions here

CONTROLLING YOUR PERSONAL INFORMATION

We aim for the information we hold about you to be accurate and up to date. You can check the information that we hold about you by logging in to your 

account. If you find any inaccuracies you should delete or correct it promptly. 

We will use the information you provide to send you information we think you may find useful or which you have requested from us, including information 

about our similar products and services, provided you have not objected to being contacted for these purposes.


AUTOMATIC CUSTOMER TRACKING

We use technology to track the patterns of behaviour of our visitors to our site and e-mail communications so that we can provide relevant content and 

messaging, speed up the payment procedure for you, deliver the appropriate products and special offers to you, in the most easy to use and personalised 

way.

A cookie is a small amount of data sent from our server and stored on your computer's hard drive. We have several cookies which are essential to the 

operation of the site, they are strictly necessary for the sale of products requested by you. 

Regardless of whether you are logged in or not, Facebook do not use the information we receive when you visit our website to create a profile of your 

browsing behavior on third-party sites or to show you ads, although Facebook may use anonymous or aggregate data to improve ads generally. Facebook 

delete or anonymise the information they receive within 90 days, and they don't sell it to advertisers or share it without your permission.

If you have any questions/comments about privacy, please feel free to contact us for more information.